No-Contact Pick Up

Greenwich Library will take the first step toward the establishment of in-person services by launching No-Contact Pick Up of Library materials by appointment.

“The safety of our patrons and staff is our top priority, so we have planned the logistics of this service very carefully and deliberately in consultation with the Library Board of Trustees, Town officials, and other Fairfield County libraries,” said Barbara Ormerod-Glynn, Greenwich Library Director. “We have missed seeing everyone at the Library over the last few months, and although the Library closed its doors in March, staff has continued to purchase new books. They are now focused on getting nearly 2,000 items ready for you to check out, starting on June 15.”

You can place holds on books and materials in the Library catalog using the same process as in the past. Once holds are ready, an email notification will be sent to you with a link to a form to choose the date and time for pick up. When you arrive at the Library at your selected hour for pick up, please stay in your car, call the appropriate location phone number, and wait for staff instructions. Staff will place items on a cart by the Library’s front doors. Curious as to how to complete the process? Check out our how-to video below.

Main Library: (203) 625-6505
Byram Shubert Library: (203) 531-0426
Cos Cob Library: (203) 622-6883

Pick up will be available at the Main Library Monday-Friday 10-7, Saturday 10-4. Pick up will be available at the Byram Shubert Library Monday-Wednesday 10-4, Thursday 1-7, Friday and Saturday 10-4. Pick up will be available at the Cos Cob Library Monday 1-7, Tuesday-Saturday 10-4. Please note: Hours are Subject to Change. 

For your safety, please be sure to observe all social distancing rules during pick up. Staff will take extensive safety precautions when they locate and prepare items for pick up.

Library Book Drops at the Main Library, Byram Shubert, and Cos Cob are also now open. Please do not rush to return Library materials. With over 32,000 items out in the community, it will take time for staff to safely collect, quarantine, and sort these items. All returned items will be held in quarantine for four days before being placed back on shelves. As a result, they will remain on your Library account until they are checked in by staff on the fifth day. No fines will accrue during this time.

Greenwich Library has strict safety guidelines in place for staff working inside the Library, but our buildings remain closed to the public at this time. While we plan the next reopening phase of our buildings to the Greenwich community, we are continuing to offer assistance by phone and access to our extensive Digital Library. Many exciting virtual programs are planned for June, including A Night Out with Friends, a performing arts series sponsored by The Friends of the Greenwich Library. We will also kick-off our first-ever Adult Summer Reading Program and ever-popular Summer Reading programs for children and teens. For more information or to register, visit

The Library team is available to help you access collections, virtual programs, and services. Visit our website for more information or call (203) 622-7900 to reach a librarian.